Quality Policy

Quality Pledge

Schaffer Specialty Welding, Inc. is continuously striving toward improved quality and customer service in order to maintain a reputation as a leader in our industry. Quality is not just another goal; it is our fundamental strategy for survival and future growth.

Priority

Schaffer Specialty Welding Inc.'s customers require a high quality product; therefore it is our top priority to supply them with parts that meet or exceed expectations. If a customer's requirements are unclear, then it is our job to seek out a better understanding of their requirements or specifications. If we produce a part that does not meet our customer's needs, then we will identify the error to ensure that it doesn't happen again.

Objectives

Schaffer Specialty Welding, Inc.'s primary quality objective is to provide affordable, high quality products within the required due dates. The attainment of this objective will lead to customer satisfaction, as well as facilitating ongoing improvements in process efficiency. Once an objective is achieved, it should be recognized and reset to stimulate further quality improvement.

Vision

Through the process of becoming ISO 9000:2008 certified, we will satisfy our customers' quality requirements, while continuously improving. Our commitment to ISO 9000:2008 is a continuous endeavor, aimed at consistently improving the way we work, manage our processes, and select or retain appropriate vendors. It is our goal to position our company for market expansion, thereby providing improved job security and quality of life for all.

Quality First

Schaffer Specialty Welding, Inc. will not allow quality to be compromised in any way, regardless of time or money constraints. By maintaining quality as our top priority, our customers can rest assured that they will always be receiving a part that meets or exceeds their expectation